The Co-op Model

The “Human Service Co-op” (HSC®) model is an emerging movement in the field of human services. A co-op is different from traditional provider agencies because it is governed by the individuals or families who receive its services. So rather than a single owner or a small group of directors making policy and program decisions for the organization, in a co-op those decisions are made and voted on by the people who receive the services.

When a family registers with AZA United, they can become a “Member” of the co-op at no cost. As a Member, parents can vote on a variety of issues related to improving services for their child and developing new programs. The organization’s funds are allocated based on input from the Members, and the forum for discussion is always open. An HSC promotes “Self-Determination,” supporting Members to get actively involved and have a direct influence over their own or their child’s quality of services both now and for the future.

As a Member of AZA United, families have many opportunities to participate in the growth and development of the organization. At the Annual Meeting, Members may vote on issues such as the budget, electing Board members, new programs, policy changes, expanding to new locations and more. Through Member surveys, families can easily speak up about their needs and ideas in a way that communicates directly back to the Board and the other Members. Families who have a specific passion or inspiration can join or create a committee and benefit from AZA United’s resources to bring their idea to life. Members are also eligible to run for a seat on the AZA United Board of Directors who oversee the organization’s general operations and ensure that we are being guided by the input of our Members.

AZA United is a member of the “Federated Human Service Co-op,” which supports the growth and development of local co-ops nationwide. All human service co-ops collectively govern the Federated HSC and share resources with each other to further the mission of self-determination and improve quality of life for individuals with disabilities.